Privacy Policy

How We Handle Information

This policy explains what information Demo Clean may collect through this website, how it may be used, and how to contact us with privacy questions.

Last updated: June 25, 2026

1. Information We May Collect

We may collect information you choose to provide through forms, phone calls, email, text messages, or other contact methods. This may include your name, business name, phone number, email address, facility address, service needs, preferred schedule, and any notes you submit.

2. Website and Device Information

Like many websites, this site may collect basic technical information such as browser type, device type, pages visited, referring pages, approximate location, and interaction data. This helps us understand website performance, improve the site, and troubleshoot issues.

3. How We Use Information

We may use information to respond to inquiries, schedule walkthroughs, confirm service areas, prepare estimates or proposals, communicate about requested services, improve the website, maintain records, protect against spam or misuse, and operate the business.

4. Texts, Calls, and Emails

If you submit contact information, we may use it to follow up about your inquiry or requested service. Message and data rates may apply for text messages. You can ask us to stop marketing communications at any time, but we may still send service-related or transactional messages when appropriate.

5. Cookies and Similar Technologies

This website may use cookies, pixels, analytics tools, embedded forms, maps, or similar technologies to help the site work, understand visitor activity, measure performance, and support advertising or follow-up. You can adjust cookie settings through your browser, but some site features may not work as expected.

6. How Information May Be Shared

We may share information with service providers that help operate the website, host forms, manage customer communications, provide analytics, support scheduling, or deliver requested services. We may also share information when required by law, to protect rights and safety, or as part of a business transfer. We do not sell personal information submitted through this website.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. No website, form, email, or internet transmission is completely secure, so please avoid sending highly sensitive information through website forms unless requested through a secure method.

8. Data Retention

We keep information for as long as reasonably needed for business, service, legal, accounting, or operational purposes. When information is no longer needed, we may delete, archive, or de-identify it according to normal business practices.

9. Your Choices

You may contact us to request that we update, correct, or delete information you have provided, subject to legal, contractual, and operational limits. You may also unsubscribe from marketing emails or request that we stop sending marketing texts.

10. Children’s Privacy

This website is intended for business customers and is not directed to children under 13. We do not knowingly collect personal information from children through this website.

11. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with a new last updated date.

12. Contact

Questions about this privacy policy can be sent to [email protected] or mailed to Demo Clean, 123 Market Street, Suite 200, Charlotte, NC 28202.